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ChaLean Ext Lean Circuit DVD Stratched

UPDATE: Yay! My daughter got my DVD to work!! She said it was a smudge, not a scuff mark and polished it out and I was able to do Lean 1 today! Quite a workout - I almost convinced myself that I'm not ready for it but I stuck it out and did okay.

Today is my first day of the Lean Circuit phase and I started the warm up and suddenly the workout skips straight to the middle. I checked the DVD and it has a scratch. So now what? I don't know if BB will replace it or if I can purchase just that DVD again. And how long will it take to get another one? I was so excited to start this DVD today. Now I'm really bummed. I'm the only one here who uses this workout program (any workout program) so it had to have been scratched when I got it and darn it, I didn't check them all well enough I guess.  AARRGGHH!


  • Comments
glorygreen
So what did Beachbody say when you called?

Posted on 4/3/11 7:06 PM.

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Barbie1963
Nothing yet. It happened on the weekend and they weren't open so I emailed them and expect to hear back in 3 business days, so maybe by Wednesday. In the meantime, I'm just repeating the Push phase....

Posted on 4/4/11 4:07 PM in reply to glorygreen.

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